The Truyo Experience
Privacy Rights Management
Privacy Portal: Your customer’s experience
The Truyo platform provides a world-class privacy portal to your end users. Through the portal, your customers can see how and why you use their data, enabling them to understand the value they receive, and may lose access to, if they request to have their data removed. Here you can see one aspect of an end-user’s experience in the portal.
Information: Consumers are educated on how your organization uses data.
Data Use: For each data use, consumers learn about the services they receive using the data they provided.
Categories: Each category of data is shown to the consumer, along with a description. If field-level data is available, then the consumer can drill down to the specific data you have on file.
Data Fields: By providing specific data fields, a consumer can request the deletion of a single element of data, rather than their entire record.
Administrative Dashboard: Your team’s experience
Truyo provides a back-end management system that enables you to efficiently deliver on Individual Rights Management. Requests, and the many associated tasks, can be easily managed. But, it’s Truyo’s powerful automation capabilities that add up to major savings. Here you can see a sample task management dashboard that gives visibility into the status of requests across the organization.
Requests: Each consumer request is tracked within our workflow engine. Both the direct task owner and leadership can see the details of each request.
Date Range: Requests may be due in different timeframes, based on various regulations. Our workflow ensures the correct dates are always assigned in line with the regulation for the specific consumer.
Sources: Requests can come in from a variety of sources, including our consumer portal, via email, or from your call center.
Tasks: Our system knows which data sources contain personally identifiable information (PII). When a request comes in from a consumer, tasks are generated only for the sources that contain the specific fields the consumer is concerned about.
Details: Our solution is designed to get your organization compliant quickly and scale as needed. You can be processing requests within weeks. You can automate changes to your data sources over time, as your request volume grows.
See Why Fortune 1000 Companies Trust Truyo with their Privacy Programs
Within one month we have saved:
- A large retail chain $2.7mm in operating costs with CCPA automation
- A mid-size restaurant chain $350,000 in operating costs with CCPA automation
- A national home goods chain $1.1mm in operating costs with CCPA automation
- A national health and wellness chain $2.6mm in staffing costs with CCPA automation
- A salon chain $180,000 in operating costs with CCPA automation